IT Technician (m/f/d) - User Support | IT-Techniker (m/w/d) in Köln gesucht – Support mit Perspektive

Job Summary

This role is for an experienced IT Technician specializing in user support, working with a long-standing client in the IT services sector in Cologne-Porz. The position involves on-site support for a diverse, heterogeneous IT infrastructure within a scientific user environment. Key responsibilities include resolving technical issues for end-users, installing and configuring hardware and software, and systematically documenting solutions in a ticketing system. The ideal candidate will have a completed IT vocational training or equivalent, experience in a service desk or similar IT role, and strong knowledge of Microsoft clients. This is a full-time, permanent position offering a professional and collaborative work environment, comprehensive onboarding, and opportunities for professional development.