IT Support Technician (On-Site User Support) | IT-Support Techniker User Support Vor Ort Service (m/w/d)

Job Summary

This role is for an IT Support Technician specializing in on-site user support within a diverse IT infrastructure, particularly in a scientific setting. The successful candidate will be responsible for providing direct user assistance, troubleshooting technical issues, and managing hardware and software installations, configurations, and maintenance. Key responsibilities include documenting support requests and solutions within a ticketing system, and performing error analysis in Windows 10/11 client environments. The position requires a strong background in IT support, excellent communication skills for direct user interaction, and a team-oriented mindset. This is an attractive opportunity for an IT professional seeking a long-term, varied role with development potential in a collaborative environment.