Senior IT Service Technician | Senior IT-Servicetechniker (m/w/d)

Job Summary

As a Senior IT Service Technician based in Leipzig, you will play a crucial role in ensuring the digital future of Germany by providing comprehensive IT services to federal institutions, including the German Armed Forces. Your daily tasks will involve managing and resolving IT incidents and requests across PC, telephony, LAN, and WAN environments, meticulously documenting each process. You will also contribute to various IT projects, implement on-site IMACD activities, and provide crucial second-level support, acting as the primary on-site contact for users. This role is ideal for an experienced IT professional passionate about tackling complex IT challenges and contributing to Germany's IT infrastructure, offering a stable position within one of Germany's largest IT service providers.