IT Field Service Technician | IT Außendiensttechniker (m/w/d)

Job Summary

This role is for an IT Field Service Technician responsible for providing on-site hardware and software support for various clients across Lower Saxony and North Rhine-Westphalia, specifically in the greater Hannover and Minden areas. Day-to-day tasks include performing warranty repairs for products from manufacturers like HP, Lenovo, and Kyocera, maintaining notebooks, PCs, and servers, and analyzing and resolving hardware and software issues independently. The technician will also assist with hardware/PC rollouts, cabling, system relocations, and manage leasing computer exchanges. A key part of the role involves meticulous documentation of troubleshooting processes within a ticketing system. This position offers an intensive onboarding process and the potential for direct employment with the client, making it an attractive entry point or next step for IT professionals.