IT Technician | IT Techniker
wu personal GmbH Berlin
Job Summary
This role is for an IT Technician to provide essential onsite support and maintenance for a leading global IT service provider. The successful candidate will be responsible for managing IT tickets, performing hardware maintenance, proactive hardware exchanges, and supporting asset management. Key duties include independent installation, repair, and upgrading of IT hardware and software, as well as handling IMAC/D requests, BreakFix, and onsite swaps. This position requires strong problem-solving skills, experience with ticketing systems, and excellent communication abilities in both German and English. It offers a stable, long-term opportunity within a large, independent IT infrastructure service provider.
Required Skills
Education
Completed vocational training or equivalent
Experience
- 1 year of practical experience in an IT environment
- User experience with a ticketing system or comparable documentation workflow
- Experience with independent installation, repair, and upgrading of hardware and software
Languages
Additional
- Class B driving license
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