IT Technician | IT Techniker (m/w/d)

wu personal GmbH Berlin

Berlin, Berlin, Deutschland
Published Jul 23, 2025
Full-time
Permanent

Job Summary

This role is for an IT Technician to provide essential onsite support for a leading global IT service provider. The successful candidate will be responsible for managing and resolving IT tickets, performing maintenance, conducting trend analyses, and proactively replacing hardware. Key duties also include creating and maintaining knowledge base entries within the ticketing system, managing IT assets, and handling hardware preparation for recycling. This position is ideal for someone with practical IT experience who enjoys hands-on problem-solving and contributing to efficient IT infrastructure services for large enterprises and the public sector.

Required Skills

Education

Not specified (Vocational training or equivalent experience required)

Experience

  • Completed vocational training or 1 year of practical experience in the IT field
  • User experience with a ticketing system or comparable documentation workflow
  • Experience with independent installation, repair, and upgrade of hardware and software

Languages

German (Fluent)English (Intermediate)

Additional

  • Driving license class B