IT Technician | IT Techniker (m/w/d)
wu personal GmbH Berlin
Job Summary
This role is for an IT Technician to provide essential onsite support for a leading global IT service provider. The successful candidate will be responsible for managing and resolving IT tickets, performing maintenance, conducting trend analyses, and proactively replacing hardware. Key duties also include creating and maintaining knowledge base entries within the ticketing system, managing IT assets, and handling hardware preparation for recycling. This position is ideal for someone with practical IT experience who enjoys hands-on problem-solving and contributing to efficient IT infrastructure services for large enterprises and the public sector.
Required Skills
Education
Not specified (Vocational training or equivalent experience required)
Experience
- Completed vocational training or 1 year of practical experience in the IT field
- User experience with a ticketing system or comparable documentation workflow
- Experience with independent installation, repair, and upgrade of hardware and software
Languages
Additional
- Driving license class B
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