Team Lead IT Support and Applications | Sachgebietsleiter*in für das Sachgebiet Support und Anwendungen

Job Summary

This role involves leading a 10-person team responsible for IT support and application management within a complex IT infrastructure. The successful candidate will oversee the IT Service Desk, manage the deployment and support of end-user devices, and guide the team in supporting standard software (e.g., MS Windows, MS Office, WebEx) and specialized departmental applications (e.g., SAP, Prosoz). Key responsibilities also include developing and managing the central service catalog, client management, and IT asset management systems. This position offers the opportunity to shape modern administrative processes, contribute to strategic IT goals, and lead or participate in various IT projects, all within a supportive environment that values flexibility and professional development.