IT Service Manager (80% Remote) | IT-Service Manager (m/w/d) 80% Remote

EICS PD GmbH

Nürnberg, Mittelfranken, Bayern, Deutschland
Published Jul 31, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Manager specializing in E-mail Communication, File Service, and Document and Content Management, specifically focusing on the migration of electronic case processing and record keeping to a new IT platform. The successful candidate will be responsible for end-to-end service management according to ITIL, ensuring the compliant and economical operation and further development of SharePoint solutions for the German Armed Forces. Key responsibilities include leading virtual, interdisciplinary service teams, managing budgets, and ensuring service quality and productivity. This position offers a long-term perspective within an innovative engineering service provider, contributing to sustainable solutions in a forward-thinking environment.

Required Skills

Education

Completed degree or comparable education in Business and/or Computer Science

Experience

  • Professional experience in managing collaboration solutions
  • Several years of technical experience in MS SharePoint
  • Experience in steering virtual teams and service providers
  • Experience in agile project management methodologies

Languages

German (Fluent)English (Intermediate)

Additional

  • 80% remote work option (based in Nuremberg, Germany for the remaining 20%)