IT Service Manager | IT-Service Manager (m/w/d) 80% Remote

Job Summary

This IT Service Manager role involves end-to-end service management for SharePoint solutions, specifically focusing on email communication, file services, and document/content management for the German Federal Armed Forces. The successful candidate will lead and coordinate a virtual, interdisciplinary service team, ensuring the quality, service levels, and productivity of IT operations. Key responsibilities include managing budgets, supporting solution design and transition, and handling governance, quality, and risk management within the service area. The position requires strong project management skills, particularly in agile methodologies, and a solid understanding of ITIL principles. This is an excellent opportunity for a professional to contribute to innovative, long-term development projects within a leading engineering service provider, with a significant remote work component.