IT Service Manager (80% Remote) | IT-Service Manager (m/w/d) 80% Remote

EICS PD GmbH

Meckenheim, Rheinland, Nordrhein-Westfalen, Deutschland
Published Jul 31, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Manager specializing in E-mail Communication, File Service, and Document and Content Management, specifically focusing on the migration of electronic case processing and record keeping to a new IT platform for the German Armed Forces. The successful candidate will be responsible for end-to-end service management, ensuring compliant and economical operations, and driving the further development of SharePoint solutions. Key responsibilities include leading virtual, interdisciplinary service teams, managing budgets, and overseeing quality, service levels, and productivity. This position offers a long-term opportunity within an innovative engineering service provider involved in future-oriented development projects, emphasizing sustainable solutions and professional growth.

Required Skills

Education

University degree or comparable qualification in Business and/or Computer Science, ITIL certification, Project Management certification (e.g., PRINCE2, GPM)

Experience

  • Professional experience in managing collaboration solutions
  • Several years of experience and technical knowledge in Microsoft SharePoint
  • Experience in steering virtual teams and service providers

Languages

German (Fluent)English (Intermediate)

Additional

  • 80% remote work possible, position is long-term with planned permanent employment.