IT Support Technician (On-Site User Support) | IT-Support Techniker User Support Vor Ort Service (m/w/d)

Job Summary

This role is for an IT Support Technician specializing in on-site user support within a diverse IT infrastructure, particularly in a scientific setting. The successful candidate will provide direct user assistance, troubleshoot technical issues, and manage the installation, configuration, and maintenance of hardware and software. Key responsibilities also include documenting support requests and solutions within a ticketing system, and performing error analysis in Windows 10/11 client environments. This position requires a professional IT background, significant experience in IT support, and strong communication skills for direct user interaction. It's an excellent opportunity for someone seeking a stable, long-term position with a focus on professional development and a collaborative team environment.