IT First-Level Supporter | IT-First-Level Supporter (m/w/d)

Job Summary

As an IT First-Level Supporter, you will be the initial point of contact for software and hardware issues within a Windows/Citrix environment. Your daily tasks will involve providing essential 1st level support, managing user accounts and permissions in Active Directory, and handling the procurement, setup, and deployment of new hardware. You will also be responsible for on-site client hardware installations and contributing to other IT-related activities. This role is ideal for someone with a strong affinity for IT, customer service experience, and a proactive, flexible approach to problem-solving. The position offers a dynamic work environment within a large, nationwide consulting group, providing opportunities for professional development and a good work-life balance through flexible hours and hybrid work options.