IT On-Site Support Specialist (Part-time) | Fachinformatiker (all genders) für den IT Vor-Ort-Support (in Teilzeit 20 Stunden)
DATAGROUP Köln GmbH
Job Summary
This part-time IT On-Site Support Specialist role, based in Munich city center, involves providing essential first and second-level IT support. You will be responsible for meticulously documenting and prioritizing user issues within a trouble ticket system, ensuring timely resolution or escalation. A key part of the role includes installing and configuring hardware (desktops, notebooks, printers) and software, assisting with IT relocations, and conducting thorough functional and connectivity tests. This position is ideal for individuals with a background in IT system integration, offering a structured re-entry into the workforce after parental leave or as a student role, with a focus on delivering friendly, reliable, and service-oriented support.
Required Skills
Education
Completed IT vocational training (e.g., IT Specialist for System Integration) or similar qualification
Experience
- • Professional experience in user support (1st and 2nd Level)
Languages
Additional
- Part-time (20 hours per week, Monday to Thursday). Flexibility required for vacation or sick leave coverage.
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