Helpdesk Employee | Mitarbeiter Helpdesk m/w/d

Job Summary

This role involves enhancing customer satisfaction by actively engaging with clients via phone and email to understand and address their needs. Key responsibilities include managing the onboarding process for new customers and conducting product training, both in-person and through engaging online sessions. The ideal candidate will possess strong communication skills, be internet-savvy, and proficient in MS Office applications. This is an excellent opportunity for individuals, including career changers, seeking a dynamic B2B environment within a growing company that offers comprehensive training and a supportive work atmosphere.