Helpdesk Employee | Mitarbeiter Helpdesk m/w/d

Maxime Media GmbH

Münster, Westfalen, Nordrhein-Westfalen, Deutschland
Published Sep 23, 2025
Full-time
Permanent

Job Summary

This role is perfect for someone looking to move beyond a standard job and contribute to a growing company's customer-centric approach. You will be instrumental in ensuring customer satisfaction by providing telephone and email support, guiding clients through onboarding, and conducting product training. Your ability to engage new customers through online sessions will be key. The ideal candidate will have strong communication skills, be internet-savvy, and proficient in MS Office applications, with a commercial or technical background being a plus. This position offers an intensive induction, individual training, and a professional B2B environment within a modern office setting.

Required Skills

Education

Not specified

Experience

  • Ideally, a commercial or industrial-technical apprenticeship or comparable experience
  • Experience in customer service (telephone and email support)

Languages

Not specified

Additional

  • Not specified