Windows Support Specialist 2nd Level | Windows-Support-Spezialistin / Spezialist 2nd Level (m/w/d)

Job Summary

The Bundesanstalt für Geowissenschaften und Rohstoffe (BGR) is seeking a dedicated Windows Support Specialist for 2nd Level support to join their IT team. This role involves comprehensive incident management, coordinating with service providers, and providing occasional 1st Level support. Key responsibilities include planning, installing, configuring, and documenting client hardware, managing Active Directory users, and handling certificate administration. The specialist will also support backup concept planning and execution for various systems, and contribute to IT projects, potentially leading technical sub-projects. The ideal candidate will possess a relevant university degree, strong Windows support experience, and excellent communication skills, contributing to a vital government geological research institution.