IT Support Specialist | IT Support (m/w/d)

Job Summary

This role is for an IT Support Specialist to provide comprehensive first-level support for a leading IT service provider's end-client, Allianz. The specialist will be responsible for troubleshooting hardware and software issues on client systems, providing telephone support for mobile devices, and setting up new workstations including delivery, installation, and cabling. Key responsibilities also include analyzing network problems, installing printers, and meticulously documenting all work steps in a ticketing system. The ideal candidate will have a background in IT system integration or a comparable qualification, coupled with experience in large client support and on-site services. This position offers excellent career prospects within a large IT service company.