IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential First Level IT Support, primarily assisting users and managing network issues through various channels including phone, remote access, and on-site visits. Key responsibilities include the installation and configuration of IT hardware such as notebooks, desktops, and monitors, along with their peripherals. The specialist will also be responsible for setting up and configuring Windows and Linux client systems, performing detailed error analyses, and handling repairs or replacements of end-user devices. A crucial part of the job is maintaining accurate documentation within the ticketing system. This position is ideal for a proactive individual with a strong background in IT support and client infrastructure, offering excellent career opportunities within one of Europe's leading IT service providers.