IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing crucial onsite IT support, acting as a vital link between internal IT teams and end-users. The specialist will be responsible for diagnosing and resolving hardware and software issues in a production-oriented environment, ensuring seamless operations and high service quality for the client. Key requirements include a completed IT-related vocational training or equivalent qualification, practical experience in First/Second Level Onsite Support, and proficiency with MS Office, Active Directory, and standard hardware. The ideal candidate will be highly solution-oriented and possess excellent customer service skills, contributing to the efficient functioning of IT systems.