IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

As an IT Service Technician, you will be the first point of contact for IT users, providing essential support and ensuring the smooth operation of IT infrastructure within a large petrochemical group. Your daily tasks will involve remote troubleshooting, hardware maintenance, software installations, and user account administration. This role requires a strong understanding of ITIL processes, experience with diagnostic tools, and proficiency in managing user accounts in Active Directory and Azure AD. The ideal candidate will be a skilled problem-solver with excellent communication abilities, capable of working independently and as part of a team. This is an excellent opportunity to join a stable and successful company, offering a challenging and varied work environment with strong potential for long-term employment.