IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Jul 28, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive IT support to users, ensuring smooth operation of IT systems and hardware. Key responsibilities include advising users, setting up workstations, configuring telephony systems, installing and supporting various hardware including conference room technology, and managing hardware inventory. The specialist will also be responsible for processing support tickets, providing on-site support, and troubleshooting issues. The ideal candidate will have a background in IT system integration or electronics, multi-year experience in on-site support, and proficiency with ticket systems and MS Office applications. Strong service orientation, communication skills, and a team-oriented approach are essential for success in this dynamic environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Several years of experience in on-site support, including standard hardware and peripherals
  • Proficient use of ticket systems and troubleshooting

Languages

German (Fluent)English (Basic)

Additional

  • Class B driving license