IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role involves providing essential IT support to users, ensuring smooth operations for a leading IT service provider in Germany. The specialist will be responsible for user assistance with IT issues, identifying and verifying error messages, and resolving problems remotely. Key tasks include prioritizing and classifying requests via a ticketing system and maintaining data and documentation in the knowledge base. This position is ideal for someone with a background in IT system integration or electronics, possessing strong IT support experience and excellent German language skills. The role offers attractive compensation, regulated working hours, and opportunities for professional development within a stable, long-term employment setting.