IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role is for an ambitious IT Support Specialist who will be instrumental in elevating technological solutions for clients. Day-to-day responsibilities include managing incidents at 1st and 2nd-level, meticulously documenting issues, and initiating follow-up actions for defects or change requests. A key focus will be on managing group policies within Active Directory and troubleshooting Windows and client-related issues. The ideal candidate will possess a background in IT, professional experience in user support, and solid knowledge of Active Directory. This position offers the chance to work on exciting projects, optimize IT infrastructures, and contribute to a team focused on advancing IT support and security.