IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role is for an ambitious IT Onsite Support Specialist dedicated to connecting people and technology by providing critical, hands-on technical assistance. Day-to-day responsibilities include offering direct, on-site support to employees for IT malfunctions and technical issues, managing the setup, maintenance, and replacement of workplace hardware (PCs, laptops, printers), and assisting with software and operating system installations. The specialist will also oversee conference room technology, perform minor network and cabling tasks, and meticulously document all incidents and solutions in the ticketing system. Key requirements include a completed IT apprenticeship (e.g., IT Specialist for System Integration) or comparable professional experience, strong knowledge of Windows OS, Microsoft Office, and common hardware, plus foundational understanding of network technology. This position is ideal for a service-oriented professional who thrives in a team environment and is eager to contribute to complex development projects.