IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

This role involves providing essential, hands-on IT support to employees, focusing on resolving technical challenges directly at the user's location. Key responsibilities include the setup, maintenance, and replacement of end-user devices such as PCs, notebooks, monitors, and printers, as well as assisting with software and operating system configuration. The specialist will also manage the technical support for meeting rooms, including presentation equipment, and perform basic network and cabling tasks. A successful candidate must possess a completed IT apprenticeship or substantial practical experience, be proficient with Windows systems and Microsoft Office, and have basic knowledge of network infrastructures (IP, DHCP, DNS). The position requires a service-oriented approach, strong organizational skills, and excellent communication abilities for interacting directly with users and coordinating with the central IT team.