IT Service Specialist | IT-Service

Hansestadt Herford Gebietskörperschaft

Herford, Nordrhein-Westfalen, Deutschland
Published Jul 24, 2025
Full-time
No information

Job Summary

This full-time IT Service Specialist role, located within the Main and Human Resources Department, focuses on providing essential IT support and administrative services. The successful candidate will be responsible for managing IT materials and equipment, assisting with procurement processes including quote requests and invoice processing, and maintaining inventory. A key part of the role involves providing first-level user helpdesk support via phone and ticketing systems, as well as comprehensive user account management, including creating and deactivating accounts, managing Outlook mailboxes, and configuring permissions in Exchange and Active Directory. The position also covers license management and internal service billing. This is an excellent opportunity for someone with strong IT affinity to contribute to a structured IT environment.

Required Skills

Education

Completed vocational training as an Administrative Assistant, or completed Angestelltenlehrgang I / Verwaltungslehrgang I, or completed vocational training as an IT Systems Management Assistant, or completed vocational training as an IT Specialist.

Experience

  • Professional experience in a structured IT environment (desirable)
  • Experience with ticketing systems and User Helpdesk (desirable)

Languages

Not specified

Additional

  • Not specified