IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role is for a Service Desk Agent or IT Support Specialist seeking a new professional challenge in Berlin. The successful candidate will be responsible for managing inventory tracking and data collection, performing hardware and software installations and updates, and providing both on-site and remote technical support via phone and email. Key responsibilities also include resolving and closing tickets, answering user questions, and assisting with maintenance, backup, and upgrade activities. This position offers a secure job, attractive benefits, and the opportunity to work in a dynamic IT environment, contributing to troubleshooting efforts and ensuring smooth IT operations.