Technical Assistant, Reagent Support Center | Technische/r Angestellte/r (m/w/d) im Reagent Support Center

Job Summary

Join DiaSys Diagnostic Systems GmbH, a leader in clinical laboratory reagents and systems, as a Technical Assistant in their After Sales Support - Reagent Support Center. In this role, you will be responsible for handling customer complaints within the laboratory, including independent interpretation and documentation of results. Your tasks will also involve application work, addressing special requests, and managing post-sales laboratory inquiries. A key part of your contribution will be the organizational execution of batch-related target value determinations and the technical standardization of reference standards for master calibrators. This position offers a flexible work environment, including potential for home office, and is ideal for a detail-oriented professional with a background in medical, biological, or chemical technology and strong English language skills.