Reagent Support Center Assistant | Assistenz (m/w/d) im Reagent Support Center

Job Summary

This role calls for a dedicated Reagent Support Center Assistant to join the After Sales Support department, focusing on administrative and technical coordination within a clinical laboratory setting. Day-to-day responsibilities include actively supporting the complaint handling process, performing essential administrative duties such as documentation, data entry, research, and preparing materials for shipment and analysis. A key function involves maintaining accuracy within internal systems and databases and ensuring smooth communication between internal stakeholders like the laboratory and production teams. The ideal candidate possesses vocational training in a natural science field, such as a chemical or medical technical assistant, or commercial training complemented by relevant scientific experience. Proficiency in MS Office and strong verbal and written skills in both German and English are required. This position offers significant flexibility, including flexible working hours between 6:00 and 22:00 and the option for remote work, alongside a supportive, informal company culture and excellent opportunities for professional growth.