Head of IT Service Excellence and Orchestration for Global Cloud and Hosting Services | Head of IT Service Excellence and Orchestration for Global Cloud and Hosting Services (f/m/d)

Job Summary

This leadership role involves orchestrating a comprehensive portfolio of global managed services, spanning traditional data centers, cloud platforms, and emerging edge computing solutions. The successful candidate will balance technical excellence with business acumen, ensuring services deliver maximum value, reliability, security, and performance. Day-to-day, this involves developing and executing multi-sourcing strategies across hybrid environments, integrating hyperscaler solutions like AWS and Azure, and driving continuous improvement in service quality. The role requires a strategic leader who can navigate complex multi-vendor relationships, foster innovation in hybrid IT, and inspire diverse global teams to deliver exceptional service experiences, directly influencing Siemens' access to critical IT hosting capabilities worldwide.