Head of Remote and Diagnostics Services | Head of Remote & Diagnostics Services (f/m/d)

Job Summary

This leadership role involves defining and owning the Remote & Diagnostic Services portfolio for Customer Services, supporting Siemens Healthineers' business lines. Key responsibilities include managing interactive device access, diagnostics, troubleshooting, remote update management, and real-time data transfer. The Head of Remote and Diagnostics Services will drive the digitalization strategy for remote services, actively participating in implementing a new remote service platform. Success in this role requires extensive collaboration with global stakeholders, including Business Lines and HQ functions, to define and drive product management activities. The ideal candidate must possess a strategic mindset, proven leadership experience in developing and transforming global teams, and a strong background in product or service management, ideally within the regulated healthcare industry. This position offers flexibility, allowing up to 60% mobile work and up to 30 days of mobile work from abroad annually.