Senior IT Service Technician | Senior IT - Servicetechniker (m/w/d)
BWI GmbH
Job Summary
As a Senior IT Service Technician in Berlin, you will be instrumental in providing and maintaining stable, secure, and efficient IT services for the German Armed Forces, both domestically and abroad. Your day-to-day responsibilities will include the installation, commissioning, upgrade, and maintenance of hardware, as well as on-site support for IT/telecommunications environments. This role involves managing IMACD tasks, deploying IT infrastructure including network and server systems, and participating in IT refresh projects. You will work with ticketing systems, document processes, and perform DGUV V3 inspections. The position requires a strong technical aptitude, organizational skills, and the ability to work independently and as part of a team. Joining BWI means contributing to Germany's digital future and security within a supportive team environment, with opportunities for professional development.
Required Skills
Education
Completed apprenticeship as an IT System Electronics Technician, IT Specialist System Integration, or a comparable qualification
Experience
- Three years of professional experience in the described task areas
- Experience in order and fault correction for IT/TK (hardware, networks, telecommunications) in on-site user support
- Experience and qualification in DGUV V3 inspections is advantageous
- Knowledge of ticketing systems, knowledge bases, and IT processes (ITIL) is desirable
Languages
Additional
- Driver's license Class B required
- Willingness to participate in on-call duty rotations
- Ability to perform tasks requiring mobility, coordination, and working in varying physical postures, including lifting and carrying equipment.
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