2nd Level Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Essen, Ruhr, Nordrhein-Westfalen, Deutschland
Published May 19, 2026
Full-time
Permanent

Job Summary

We are seeking a technically skilled professional to manage our Windows or Linux environments, focusing on 2nd Level Support. Your daily tasks will involve administering systems, analyzing and resolving IT infrastructure issues including networks and servers, and supporting system/network architecture planning. You will collaborate with 1st Level Support for escalations and assist 3rd Level Support with new technologies. Key requirements include current knowledge of Windows/Linux operating systems, experience with network infrastructures, and proficiency in troubleshooting IT environments. Familiarity with collaboration tools like Office 365 and MS Teams is highly valued. This role offers a permanent position in a growing company with opportunities for continuous learning and working with modern technologies.

Required Skills

Education

Not specified

Experience

  • Professional experience in Windows and/or Linux operating systems.
  • Experience in network infrastructures.
  • Experience in troubleshooting IT environments.
  • Experience with collaboration and meeting solutions (e.g., Office 365, MS Teams).

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel.