IT Support Specialist (1st/2nd Level) – System Administration / Coordination | IT Support Specialist (m/w/d) – Systemadministration / Koordination (1st/2nd Level)
Tecnotron Elektronik GmbH
Job Summary
Join a dynamic IT team as an IT Support Specialist, focusing on system administration and coordination for 1st and 2nd level support. You will be the primary point of contact for colleagues, departments, and external IT service providers, managing service requests, analyzing issues, and coordinating external vendors. This role involves project support, documenting solutions, and ensuring timely resolution of IT-related matters. You'll also contribute to the continuous improvement of the IT landscape, working collaboratively within a friendly and respectful in-house team that partners with an external provider. If you are passionate about technology and enjoy problem-solving in a supportive environment, this is an excellent opportunity to grow your career.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, or a comparable qualification in Computer Science, Business Informatics, or a related field.
Experience
- Professional experience in First and Second Level Support
- Experience in IT infrastructure, hardware, and Microsoft software
- Experience in coordinating external IT service providers
- Experience in project support and documentation
Languages
Additional
- Willingness to work on-site.
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