IT Support Specialist (1st/2nd Level) | IT Support Specialist (1st/2nd Level)

Job Summary

Join an IT team focused on collaborative problem-solving and innovation. As an IT Support Specialist, you will be the primary point of contact for colleagues and departments, ensuring the smooth operation of the IT infrastructure at the location. Your daily tasks will involve handling first and second-level support tickets, managing hardware and software issues, setting up workstations, and maintaining IT assets. The ideal candidate will have a background in IT support or a related field, with knowledge of IT infrastructure, hardware, and Microsoft software. Strong communication, teamwork, and a service-oriented approach are essential for this role, which offers continuous development, flexible working hours, and a supportive team culture.