IT Support Specialist | IT Support Specialist (m/w/d)

Job Summary

As an IT Support Specialist, you will be responsible for the reliable support and further development of IT workplaces and professional user assistance in second-level support. This role offers an exciting environment with diverse IT challenges, providing a qualified entry into a leading company in the defense industry in Munich. Your day-to-day tasks will include supporting employees and external locations, ensuring smooth IT operations in the client environment, analyzing and resolving IT issues, handling service requests, optimizing IT processes, and maintaining the knowledge base. The position requires a structured, solution-oriented, and independent work style, strong communication and service orientation, and high reliability.