IT Support Specialist - 2nd Level | IT Support 2nd Level (m/w/d)

INGSERV GmbH

Kassel, Hessen, Hessen, Deutschland
Published May 21, 2026
Full-time
Permanent

Job Summary

This role is for a dedicated IT Support Specialist focusing on 2nd Level support in Kassel, Germany. You will be responsible for analyzing and resolving issues within the client environment, ensuring stable IT operations, and supporting users. Key tasks include acting as a point of contact, troubleshooting Windows, hardware, and application problems, managing tickets, and assisting with software deployment. The position is ideal for individuals with an IT background who are passionate about problem-solving and seeking a challenging role with growth potential within the defense industry. You'll join INGSERV, offering a permanent contract and project-based work with a leading company.

Required Skills

Education

Completed IT training (e.g., IT Specialist System Integration)

Experience

  • Professional experience in IT Support, ideally 2nd Level
  • Ideally, initial experience with software distribution

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified