Dispatcher / Operations Control Coordinator | Dispatcher / Koordinator Einsatzbetriebssteuerung (m/w/d)

Job Summary

Join a leading digitalization partner for the German armed forces, ensuring stable, secure, and efficient IT services. As a Dispatcher/Operations Control Coordinator in Stuttgart, you will be responsible for managing incoming incident reports, efficiently dispatching tasks to service technicians, and ensuring adherence to service levels and escalation processes. This role involves planning projects, coordinating communication between clients and internal teams, and supporting organizational tasks. The ideal candidate possesses at least 3 years of IT experience, proficiency with ticketing systems and MS Office, and a strong understanding of IT processes. Experience with LAN, WAN, and WLAN is desirable. This is a full-time, permanent position offering a secure work environment, diverse development opportunities, and flexible working models.