IT Service Desk Agent | IT-Service Desk Mitarbeiter (m/w/d)

Job Summary

Join a well-established real estate company in Berlin as an IT Service Desk Agent. You will be responsible for supporting users with technical issues, ensuring smooth IT operations, and acting as the first point of contact for IT-related inquiries. This role involves managing tickets, analyzing and resolving common IT problems, and escalating complex issues to higher support levels. You'll also handle user account management and the distribution of IT equipment. If you have a background in IT support and excellent communication skills, this is a great opportunity for a direct, permanent position with a modern employer.