IT Support Specialist | IT Mitarbeiter (m/w/d) Internationale Anwaltskanzlei

Job Summary

As an IT Support Specialist in this prestigious international law firm based in Hamburg, you will play a vital role in maintaining the firm's technical operations. Your day-to-day responsibilities will involve providing comprehensive IT support through on-site, telephone, and remote channels. You will be responsible for managing service requests and incidents within an international service desk environment, ensuring that all tasks align with established service management standards such as ITIL. Additionally, you will contribute to data center infrastructure maintenance and participate in various IT projects across different office locations. This position is ideal for a service-oriented professional who excels in a collaborative, international setting and is looking to leverage their technical expertise in Windows environments and mobile device management. The role offers a competitive salary, flexible home office options, and opportunities for professional development within a stable, long-term employment framework.