IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist, you will serve as the primary point of contact for technical issues, providing both remote and on-site 1st and 2nd level support. Your daily responsibilities involve accepting and processing hardware and software malfunctions, installing and configuring workstations, and managing user accounts and access rights via Active Directory. You will also be responsible for analyzing system or network problems and maintaining detailed documentation within the ticketing system. This role is ideal for a solution-oriented professional with at least one year of experience looking to grow within a renowned IT service provider. The position is particularly attractive due to its permanent contract, central location, and significant professional development opportunities, including sponsored certifications like CCNA or MCSA through partner educational institutions.