System Engineer / IT Technician | DPS Business Solutions GmbH: System Engineer / IT-Techniker (m/w/d)

Job Summary

As a System Engineer / IT Technician at DPS Business Solutions, you will play a pivotal role in implementing and maintaining modern access control and time-tracking systems. Your day-to-day responsibilities include installing and configuring software solutions on client systems, managing hardware maintenance, performing system updates, and providing first and second-level technical support via remote tools, phone, and email. You will collaborate closely with internal departments and external partners to ensure seamless system integration and operational efficiency. The position requires a structured, analytical approach and a strong commitment to customer service. What makes this role unique is the opportunity to grow beyond standard support—with options to engage in escalation management, technical consulting, or software development support as you gain experience. The company provides a structured onboarding process, making it an excellent environment for professionals looking to expand their expertise in business software and IT systems.