Senior IT Service Technician | Senior IT - Servicetechniker (m/w/d)
BWI GmbH
Job Summary
As a Senior IT Service Technician, you will play a vital role in maintaining the digital infrastructure for the German Armed Forces. Based in Storkow, your day-to-day responsibilities involve managing incidents across PC, telephony, LAN, and WAN environments, performing on-site installations, and ensuring hardware commissioning is seamless. You will manage tickets, document processes, and perform DGUV V3 safety inspections. This role requires a balance of technical expertise and physical agility, as you will be responsible for hardware deployment, including lifting and installing equipment. You will also participate in IT infrastructure projects and rollouts. This position is unique because it offers the opportunity to contribute directly to the security and digital modernization of Germany’s largest IT landscape. You will join a supportive team environment that values professional development, offers 30 days of annual leave, and provides a stable, long-term career path within a major digitalization partner.
Required Skills
Education
Completed vocational training in IT systems electronics, computer science (Fachinformatik), or a comparable qualification.
Experience
- Minimum 3 years of professional experience in an IT and telecommunications environment
- Professional experience with ticket systems and IT processes
- Experience with on-site IT support and hardware rollouts
- Experience in participating in technical sub-projects
Languages
Additional
- Valid Class B driver's license required. Ability to perform physical tasks including lifting and carrying IT hardware. Availability for on-call duty (standby) is required.
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