Senior Availability and Capacity Manager | Senior Availability und Capacity Manager (w/m/d)

Komm.ONE AöR Standort Stuttgart

Baden-Württemberg, Deutschland
Published May 8, 2026
Full-time
Permanent

Job Summary

As a Senior Availability and Capacity Manager at Komm.ONE, you will play a pivotal role in ensuring the operational excellence of IT services for the public sector in Baden-Württemberg. Your day-to-day responsibilities include managing and optimizing availability and capacity processes, monitoring performance through KPIs, and providing professional leadership to process stakeholders. You will serve as a key contact for BSI and ISO audits and ensure seamless integration between ITSM processes and tools. This position is ideal for an analytical professional looking to make a meaningful impact on public infrastructure. The role offers the stability of the public sector, a collaborative work environment, and significant flexibility, including home office options and no core working hours. You will join a large, innovative IT service provider dedicated to digital transformation, benefiting from continuous professional development and a comprehensive benefits package.

Required Skills

Education

Completed degree in Computer Science, Business Informatics, or a comparable IT-related field; alternatively, a qualified vocational training with several years of relevant professional experience.

Experience

  • Several years of professional experience in IT Service Management.
  • Professional experience in the operational execution of ITSM processes, preferably in Capacity and Availability Management.
  • Professional experience in a leadership or coordination capacity within IT processes.

Languages

German (Fluent)

Additional

  • ITIL Foundation certification is mandatory. Must meet personal and collective bargaining requirements for EG13 TVöD classification.