IT Support Specialist | Mitarbeiter (m/w/d) IT-Support

Job Summary

As an IT Support Specialist, you will serve as the primary point of contact for technical troubleshooting and infrastructure maintenance. Your daily responsibilities include receiving, analyzing, and resolving incoming incident reports, managing telephone and ticketing systems, and ensuring the stable operation of IT infrastructure and operating systems. Additionally, you will handle the installation, configuration, and administration of servers and applications, while acting as a dedicated advisor for user inquiries and technical issues. This role is ideal for an ambitious professional looking to grow their expertise through practical, hands-on experience in a dynamic project environment. The position offers a permanent contract, a strong team-oriented culture, and access to professional development through the FERCHAU Academy. You will be instrumental in supporting clients across various technology sectors, making this a unique opportunity to advance your career while contributing to digitalization and connectivity projects.