Operations Expert (Process Analysis & Automation) | Operations Expert (Prozessanalyse & - automatisierung) (d/m/w)

Job Summary

As an Operations Expert focusing on process analysis and automation, you will play a pivotal role in the digital transformation of the bank's private client services. Your day-to-day responsibilities involve analyzing complex business processes from customer request to fulfillment, identifying opportunities for optimization, and designing intelligent automation solutions. You will act as a critical bridge between business units and IT departments, defining technical requirements, overseeing implementation cycles, and managing the lifecycle of automation platforms. The role is ideal for a structured thinker who enjoys visualizing workflows and driving efficiency. You will contribute directly to the group's strategic goals by enhancing customer experience through digital innovation. This position offers a collaborative environment where you will work with cross-functional teams to redefine operational standards in a fast-paced, professional setting.