IT Support Technician | IT Support Techniker (m/w/d)
wu personal GmbH Düsseldorf
Job Summary
As an IT Support Technician, you will join a leading international IT service provider to deliver essential infrastructure support. Your day-to-day responsibilities include providing 2nd-level client support and 1st-level network support, ensuring seamless operations for both large enterprises and public sector clients. You will be responsible for the provisioning of client systems (Windows/Linux), the installation and configuration of hardware such as notebooks, desktops, and monitors, and performing troubleshooting and break-fix services. Additionally, you will support users both remotely and on-site, manage standard software applications, and handle configuration tasks. This role is ideal for a detail-oriented professional who excels in a team environment while maintaining the ability to work independently. The position offers a stable, long-term opportunity with a high chance of permanent transition to the client, competitive pay, and project-based allowances, making it a strong career move for someone looking to grow within a large-scale IT service environment.
Required Skills
Education
Completed vocational training in IT or equivalent professional experience.
Experience
- Completed vocational training in IT or at least 1 year of professional experience in an IT environment within the last 3 years.
- Demonstrated experience in hardware installation and troubleshooting.
- Experience in managing Windows and Linux client environments.
- Professional experience in providing both remote and on-site user support.
Languages
Additional
- Valid driver's license (manual transmission) required. Work permit for Germany required.
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