IT Service Technician | IT-Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician, you will be responsible for the hands-on technical support and infrastructure management for a leading international IT service provider. Your daily activities will include hardware installations, configurations, and repairs within 1st and 2nd level support environments. You will manage rollouts, lead small installation teams, and handle the physical connection of client and server units alongside peripheral devices. A significant portion of the role involves IMAC/D services (Install, Move, Add, Change, and De-install), onsite swaps, and IP address configuration. Beyond technical tasks, you will maintain asset data, update knowledge bases, and provide high-quality call documentation. This position is particularly attractive due to its long-term project nature, competitive salary structure including project allowances, and a high likelihood of permanent takeover by the client. It offers a structured environment with clear workflows and the opportunity to work with a global workforce of 20,000 employees.