IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Düsseldorf, Nordrhein-Westfalen, Deutschland
Published Jul 18, 2025
Full-time
No information

Job Summary

As an IT Onsite Support Specialist, you will be the primary point of contact for employees facing IT issues and technical problems. Your day-to-day responsibilities will involve setting up, maintaining, and replacing workplace hardware such as PCs, laptops, monitors, and printers. You will also assist with the installation and configuration of software and operating systems, manage conference room technology, and perform minor network and cabling tasks. A key part of your role will be documenting incidents and solutions within the ticketing system and collaborating closely with the central IT team. This role is ideal for someone with a strong IT background, excellent problem-solving skills, and a service-oriented approach who wants to actively contribute to a dynamic team.

Required Skills

Education

Completed IT training (e.g., IT Specialist for System Integration) or comparable professional qualification

Experience

  • Professional experience in IT support or a related field
  • Experience with Windows operating systems, Microsoft Office, and common hardware
  • Basic knowledge of network technology

Languages

German (Fluent)

Additional

  • Not specified