IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)
FERCHAU GmbH Niederlassung Paderborn
Job Summary
As an IT Onsite Support Specialist, you will be the primary point of contact for employees facing IT issues and technical problems. Your day-to-day will involve setting up, maintaining, and replacing workplace hardware like PCs, laptops, monitors, and printers. You'll also assist with software and operating system installations and configurations, manage conference room technology, and perform minor network and cabling tasks. A key part of your role will be documenting incidents and solutions in a ticketing system and collaborating closely with the central IT team. This role offers the chance to bring in your own ideas, take on responsibility, and grow professionally within a team-oriented environment focused on connecting people and technology.
Required Skills
Education
Completed IT-related training (e.g., IT Specialist for System Integration) or comparable qualification
Experience
- Completed IT-related training (e.g., IT Specialist for System Integration) or comparable professional experience
- Good knowledge of Windows operating systems, Microsoft Office, and common hardware
- Basic knowledge of network technology (e.g., IP, DHCP, DNS)
- Self-reliant, structured, and service-oriented work approach
- Friendly demeanor and strong communication skills when interacting with users
Languages
Additional
- Not specified
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